12 AI & Learning Opportunites?
What might AI do to augment an employee's learning?
Question: Elliott, what are some examples of how AI could augment, improve or alter Workplace Learning?
Based on conversations with learning leaders, business analysts, AI innovators and a wide range of learners, I am sharing 12 AI & Learning “Opportunities” that might become reality in the next two years:
I will be doing keynotes at several Learning and HR events in the next four weeks, including SHRM Talent Conference, i4cp Annual Event and the ISA Meeting. At each, my topic will focus on the “Opportunities” that AI and great Learning Innovation could yield.
Interactive Learning Tutor/Coach
Personalization: Learning Agenda for 1
Assessment Engine: Laddered & Diagnostic
Workflow Support: Nudging by Demand
Simulations via AI: “Failing Safely” to Success
Predictive Data for Assigning Learning & Tasks
Generative Content, Context & Stories
Linking Learners for Collaboration
Tracking Outcomes & Career Impacts
AI for UX Design: Adapting to Differences
Graphics, Infographics & Job Aides for 1
Globalization of Learning: Language, Culture & Multi-Track
Each of these “Opportunities” are doable and can leverage existing AI tools and engines, along with great innovation and Human Intelligence. Let’s explore the first item.
Interactive Learning Tutor/Coach:
Imagine Pat, an employee in your organization, wants to learn about a new product, business process or skill. Pat picks up her mobile phone and launches the “Learning Tutor” app. She states verbally what she wants to learn and then selects the type of activity or interaction that would be most helpful:
A short video on the topic
An interactive infographic
An assessment to map what she needs to acquire.
A simulation of the process.
A back and forth “conversation” with the automated tutor on the topic
A link to a live colleague for a knowledge conversation.
A workflow support set of “nudges” to remind her as she does the task.
Registers her up for an in person or online class on the topic.
Other learning resources mapped to Pat’s needs and requirements.
This AI & Learning Opportunity is almost doable today. Using the data, generative and personalization capacities of AI, along with some new and cool design innovations.
Will we see these in the next two years? That depends on the focus of our Learning and Talent leaders to drive AI experimentation in their organization to augment, personalize and extend the efficiency of our learning technologies. And, learning professionals will need to be experimenters with emerging AI & Learning capabilities. Finally, we need to make sure that AI is leveraged in appropriate and ethical ways in our industry and organization.
Note: We have 11 more spaces available in my upcoming AI & Learning LAB in Saratoga Springs in April. Info and reservations at http://www.masie.com
Yours in Learning,
Elliott Masie
MASIE Learning Foundation
MASIE Productions
www.masie.com
emasie@masie.com