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Bill Crose's avatar

The 10 I asked said they like jumping into the deep end, then using electronic support to overcome barriers they encounter. They've preferred that since childhood. None took a class on assembling IKEA furniture before assembling their IKEA furniture. This is especially true when they have the basic skills to do the job and only need step-by-step instructions to complete the task and when the task is unlearnable because there are too many steps, steps that change too often, and when the task will be performed just once or rarely.

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Brian Ward's avatar

Excellent article, lots to consider. No one size fits all! Thanks for sharing!

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